Client Training


The training program consists of the following sessions and are available to all current Inertia clients.  Please RSVP for any of these sessions by emailing training@inertiabev.com. Be sure to specify which training session you are interested in.  

Training Session


Basic Training Sessions

Occurs every Tuesday.  A basic overview of the RTE and the day to day processing of a winery.
10 AM - 12 PM

Advanced Modular Training Sessions

See below for more details.  The advanced concepts and tools of the RTE Modules. 

Clubs Module

Occurs on the first Thursday of each month.  This session is a detailed look at processing a Club.  This includes the package setup through order fulfillment, membership management and re-processing declines.
10 AM - 12 PM

Customer Management

Occurs on the second Thursday of each month.  This is a detailed look at the customer module.  This includes the CRM functions as well as a detailed look at the import tool and merging duplicate records.
10 AM - 12 PM

Product/Category Management

Occurs on the third Thursday of each month.  This is a detailed look at the Product and Category management tools in the RTE.  Learn about club exclusive categories as well as bundles and other product related topics.
10 AM - 12 PM

Content Management & Email Marketing

Occurs on the fourth Thursday of each month.  This is a detailed look at the HTML editor capabilities in the RTE.  Learn about hyperlinks, image management, documents and so much more.  This also includes a section on using the Email blast tool and creating / editing HTML email templates.
10 AM - 12 PM
 


Contact our Training department for more information.
training@inertiabev.com

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Inertia Beverage Group

Napa Valley Gateway Plaza
1190 Airport Blvd.
Suite #200
Napa, CA 94558
Phone: 800.819.0325
Fax: 707.224.5197
Sales Contact: sales@inertiabev.com
Customer Support: support@inertiabev.com

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